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Compliance Talking Points

Key compliance requirements explained in clear, broker-friendly language

Eligibility Requirements

Participation in the Thrive Preventive Care Program is contingent on employees already being covered under an employer-sponsored ACA-compliant group major medical plan. This is a critical compliance safeguard because the program does not replace health insurance; it supplements it. Brokers should emphasize that coverage can be through the employee's own employer or through a spouse's employer, but the presence of ACA-compliant coverage is non-negotiable. This ensures that all preventive benefits provided under the program are integrated with the participant's primary health coverage and meet regulatory standards.

Section 125 Pre-Tax Framework

The program operates under a Section 125 cafeteria plan, which allows employees to contribute toward certain benefits on a pre-tax basis. This arrangement reduces taxable income for both the employee and employer while maintaining compliance with IRS guidelines. The plan's adoption agreement and supporting documents clearly outline how pre-tax deductions are applied. Brokers must understand that this framework is the legal foundation for how deductions are processed and reported, and any deviation could create compliance risk.

Preventive Care Reward Structure

Employees earn preventive care rewards by completing qualifying activities tracked through the Personal Health Dashboard. These rewards are intended to be non-taxable if they are offset by Qualified Medical Expenses (QMEs) that meet or exceed the reward amount. The IRS defines QMEs under Section 213(d), and they include items such as co-pays, prescriptions, preventive care, dental, vision, and certain wellness services. The employer must ensure that employees are aware of the need to maintain records of their QMEs for compliance purposes.

Tax Reporting and W-2 Considerations

Pre-tax deductions for the program appear on employee paychecks and are reflected on Form W-2 in Box 12 with Code DD as part of the employer's health coverage cost reporting requirement. This amount represents the value of the benefit provided, not a taxable income item. Preventive care rewards themselves are generally not reported on the W-2 unless they become taxable due to insufficient QMEs, in which case they should be included in taxable wages. It is essential for brokers to communicate that gross wages for Social Security purposes are not reduced by the program; only taxable wages may be affected depending on QME tracking outcomes.

Recordkeeping and Documentation

The program's compliance depends on accurate and timely recordkeeping. Employers are responsible for ensuring that deductions, rewards, and QME documentation are properly maintained. Employees must be informed that if they receive rewards exceeding their QMEs, the excess could be taxable and must be reported. Employers should retain all plan-related documents, payroll reports, and communications with employees to demonstrate compliance in the event of an audit.

Integration with Payroll Systems

Proper setup and integration with payroll is critical. The payroll system must handle the pre-tax deductions consistently with the plan's Section 125 structure. Payroll codes, reporting schedules, and deduction amounts should align exactly with the program's parameters. Brokers should confirm that employers either have internal payroll staff trained on this process or work with a payroll vendor familiar with Section 125 wellness programs to avoid errors that could cause compliance issues.

Employee Opt-Out Procedures

Although the program uses an opt-out auto-enrollment model, employees must be given a clear, accessible process to decline participation. This includes documented communication before deductions begin and retention of opt-out forms or confirmations for audit purposes. Compliance requires that participation is voluntary and that no employee is forced to contribute without the opportunity to decline. Brokers should ensure their clients have this process documented and implemented consistently.

Audit and Verification Preparedness

Employers must be prepared for the possibility of an audit from the plan's underwriters or regulatory agencies. This means having documentation ready to confirm that eligibility requirements are being met, payroll deductions are processed according to the Section 125 agreement, and QME tracking is occurring as required. Being proactive in compliance preparation not only protects the employer but also ensures the program continues to run smoothly without interruptions.